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FREQUENTLY ASKED QUESTIONS

Where is the SSN information you provide obtained from?
We search three separate sources to find you the SSN information that you are seeking: 1. Credit headers 2. Social Security Death Index 3. Social Security Registry.
                 
What is the success rate for this type of search?
More than 97% of the searches we perform come back with the expected results.... the name and address of the person who owns that SSN.
              
I cannot locate the person I am looking for!
Sometimes we are unable to produce the results that you are seeking. The three most common problems that arise are:

  • No match found for the social security number you entered
  • The SSN does not match the name you entered
  • The address returned is not the most recent address 
No Match was found. What does this mean?
In the event that the results state that there is no match found, this means that there are no names associated with this social security number in the credit header database.  Even if we find that the social was issued in a particular state, in a particular year, we may still not be able to find a match for any of the following reasons:

1.  This person lives outside the US and has not established credit in the US.
2. This person is in the military and has not established credit in the US.
3. This person is very young and has not established credit yet.
 4.  This person is deceased and had been removed.

 Whenever someone gets a student loan, applies for a credit card, obtains a loan, buys a car or buys a house, this information is collected by the credit reporting agencies.  The companies who grant the loan or extend the credit are responsible for reporting any changes on that person back to the credit companies.  While payment history is regularly reported, there may be delays in changes of addresses.

 
The number that I gave you belongs to someone else. Why can't you tell me who this person is?
In the event that we find this number belongs to a different person than the person you are requesting information on, we are unable to release this information to you.  We are governed by laws, which state that social security numbers and date of birth are private information.  Because of regulations, we are not permitted to tell you the name of the person to whom the number belongs.  Please double check your input to make sure that we are searching on the correct number. If you notice discrepancies, please contact our offices.
               
What do I do? I have the wrong SSN!
In the event that you have the wrong social security number, we may be able to assist you by doing a name search if you are able to provide a city and state where this person has previously lived or a former address.  A middle initial or middle name is also very helpful.  Please respond to the email that we send to you.  We must have your name, the name of the person you are seeking information on, and a phone number in the event that we need additional information to process your request. If the person has a very common name, it may be impossible to narrow down the results, though the more information that you are able to provide to us, the greater the probability that we will be able to assist you.
                  
The person I am looking for does not live at the address that you gave me any longer. What should I do?
In the event that you are looking for someone and the address is not the most up to date, we recommend you send a letter to this person at a previous address with a line on the return address section.  Put your return address then type, “Change of address/forwarding information requested” underneath. The post office will then deliver the letter and send you a post card with the forwarding address information.  If you do not want the person to know that you are trying to find them, send an empty envelope and use a friend’s address, a PO Box or a family member’s address as the return address.  The post office sends you the post card at the same time they deliver the letter so the person you are seeking to find is not aware that anyone is looking for them until they receive the letter which is the same time you should be receiving information on the new address.

                     

HAVE YOU LOST YOUR SSN CARD? - If you have lost your SSN card, then call the Social Security Administration ( SSA) at 1-800-772-1213, or contact your local SSA office directly, and they will arrange a replacement. We are unable to help with lost or misplaced SSN cards, but another will be promptly issued by your local SSA office.  More

For further information about our services contact Customer Service or call us directly at 1-800-315-7678 (or 303-455-8855). Our hours of business are from 7 a.m. to 8 p.m., Mountain Standard Time (MST), Monday - Friday. Please feel free to call our offices on Saturday, we will be open if the preceding week has been busy. For technical problems, contact Webmaster, Jason Hicks.
             
For unsubstantiated, contested, or fraudulent credit card charges, there will be an additional $25.00 MINIMUM processing charge plus collection and legal fees, if incurred. By placing an order with us you hereby agree to these terms.
            
BY LAW WE ARE NOT ALLOWED TO GIVE OUT A PERSONS SOCIAL SECURITY NUMBER TO ANY THIRD PARTY - WE CAN ONLY MAKE A SEARCH BASED ON THE SSN INFORMATION THAT YOU PROVIDE. Although a DOB (date of birth) may be returned by an SSN search, by law we cannot provide that data to you. There are restrictions and limitations to the data that we provide. Please see our User Agreement. We do not use, sell or distribute any of the information that we collect from you in the course of our investigations. For a complete disclosure please click on the link for our Privacy Practice. The information that you give us is held in a secure system and is not available to any other third-party. Your use of this site will not be revealed to any other third party without your express permission.

ISRG PRINCIPLES
            
We use 128 bit encryption to protect our user's information. For more information about our security practices see our Security Statement.
                 
Our web page does not automatically collect specific information (i.e. e-mail addresses) about visitors. Aggregate and summary statistics are collected for measure of our web site’s effectiveness.
                    
 The contents of this site are Copyright © 1999-2009
SSNUSA.com, Inc. All Rights Reserved.
                
 For technical problems, contact Webmaster, Jason Hicks.
                       
  
                                      

SSNUSA - In Brief:  On August 14th, 1935 as President Roosevelt signed the original Social Security Act. "This social security measure gives at least some protection to thirty millions of our citizens who will reap direct benefits through unemployment compensation, through old-age pensions and through increased services for the protection of children and the prevention of ill health." To keep track of the millions of people eligible for these benefits the Social Security Number was invented. Originally intended to serve the limited purpose of enrolling persons covered by the original Social Security Act, this mammoth government insurance program needed a mechanism to efficiently and accurately segregate the earnings, payments and benefits of millions of individuals. The social security numbering system was designed to do just that. Its unique nine-digit format allows for individual registration of nearly one billion persons. Since issuance of the first SSN in 1936, some 300 million other numbers have been given out. However, the SSN has come to play a far bigger role than its creators could have ever envisioned. From job applications to tax returns, to driver licenses, to educational records, the SSN has become that standard identifier on a wide variety of records. Designed simply as a lifelong unique identity number to track payments into the Social Security Program, the use of the SSN has expanded . In 1961 it was adopted as the federal employee identifier, and by the IRS as the official taxpayer ID in 1962. Government agencies are bound by the restrictions of the  Privacy Act of 1974. But businesses, especially banks and credit card grantors, and private entities, such as universities and hospitals are not bound by any such restrictions, and now your SSN can appear on licenses, mailing labels and academic reports. It has become the de facto identifying number that we all carry with us through life. The role that the SSN has come to occupy is understandable. There is no more widely held identifying number in the country. Most people acquire an SSN at an early age, certainly by the time they enter the workforce.  And unlike names and addresses, a person's SSN cannot be duplicated or changed. An SSN once issued is yours to keep, it never changes. Utility companies, credit card grantors, banks and a host of other private entities all require a Social Security Number before they will open new accounts.  This means that searching by SSN is by far and away the most powerful search in existence.  The three major credit bureaus, Trans-Union, Experian (formerly TRW) and Equifax record the SSN, along with an individual's identifying information in the top portion or "header" of credit reports.  Unlike the full credit report itself, this information is made freely available and the subject is never notified that this information has been accessed. This report will return all current and reported addresses for the individual and possible listed phone numbers for the last 7-10 years. Also if the subject tries to use an SSN or an alias (including maiden and married names) that is different from their own, then it is usually flagged and reported. The validity and date of issuance of the SSN is reported, and if the subject is trying to use an SSN that was issued in a death claim file, then this will show up too.